Legal
Terms of Service
Version 2.0 · Effective 29 August 2026
These Terms form a binding agreement between you and The Wisdom (Global) Co.,Ltd. (Tax ID 0205566051993) ("L120", "we"). By creating an account, registering for a seminar, booking a programme, purchasing a package or applying to become a partner, you confirm that you have read, understood and accepted these Terms, the Privacy Policy and — if you apply as a partner — the L120 Partner Agreement. If you do not accept them, do not use the platform.
01
Definitions
"Platform" means the L120 websites, applications, partner storefronts and related services. "Member" means a registered account holder. "Partner" means a member approved to promote L120 under the Partner Agreement. "Programme" means a longevity, stem cell or wellness service delivered by a licensed partner hospital or clinic. "Escrow" means funds held by us or our payment provider until a case is genuinely serviced. "Commission" means any income share, pool distribution, bonus or dividend payable under the Partner Agreement.
02
Electronic acceptance and contract formation
Acceptance is given electronically by ticking the consent boxes and submitting the form. Under the Electronic Transactions Act B.E. 2544 (2001) such acceptance has the same legal effect as a signature on paper. We record the document version, the exact text you accepted, the date and time, and the device and IP metadata as evidence of consent, and that record is admissible in any dispute.
03
Eligibility and your account
You must be at least 20 years old and legally able to enter into a contract. One person may hold one account only. You must provide true, current and complete information and keep it updated. You are responsible for everything done under your account, must keep credentials and one-time codes confidential, must not let another person register or transact on your behalf, and must notify us immediately of unauthorised use.
04
Medical programmes and no guarantee of outcome
All medical services are performed by licensed partner hospitals and clinics that hold full clinical responsibility, including diagnosis, eligibility, consent, complications and aftercare. We act as an introducer and booking platform, not as a healthcare provider. Nothing on the platform is medical advice, a diagnosis, a prescription, or a guarantee of any result. Individual outcomes vary and eligibility is decided by the treating physician. You must disclose your medical history truthfully to the treating team.
05
Prices, payment, tax and currency
Prices are shown in the currency stated at checkout and may exclude bank charges, currency conversion spreads, travel, accommodation and taxes imposed outside Thailand. Applicable VAT and withholding tax are handled as required by Thai law. Payments are processed by third-party providers; we do not store full card numbers. You are responsible for any tax arising in your own country of residence.
06
Bookings, escrow and release of funds
Reservation funds are held in escrow and are released to the service provider only once the case is genuinely serviced and confirmed. Escrow is an operational control, not a deposit-taking or banking service. Where a case is cancelled, refunded, charged back or found to be fraudulent, we may withhold or reverse the release and recalculate every commission and pool distribution that depended on it.
07
Cancellation, refunds and chargebacks
Cancellations before treatment begins are refundable less costs already incurred (such as non-refundable bookings, laboratory preparation and transaction fees). Once treatment has begun, refunds follow the partner hospital's policy. Statutory consumer rights under the Consumer Protection Act B.E. 2522 (1979) and related law are not limited by this clause. Initiating a chargeback for a service already delivered, in place of the refund process, is a breach of these Terms and entitles us to suspend the account and recover the disputed amount and associated fees.
08
Partner programme
Partner registration is free. Commission is earned only on genuinely serviced cases and never for recruiting members. Full commercial rules, compliance obligations, suspension, forfeiture and clawback are set out in the L120 Partner Agreement, which is incorporated into these Terms by reference and prevails over these Terms for partner matters.
09
Payouts and verification
Withdrawals are reviewed before release and paid only to a verified account held in the partner's own legal name, matching the identity document on file. We may hold, delay, offset or reverse amounts arising from cancelled cases, refunds, chargebacks, duplicate records, mismatched account names, incomplete verification, or suspected fraud, and we may require additional identity or tax documentation before paying.
10
Acceptable use
You must not: make medical, therapeutic or income claims we have not published; guarantee returns; impersonate L120, its staff or a hospital; spam, cold-call, or use bots, purchased traffic, click farms, proxy or VPN farms to inflate followers or referrals; create duplicate, nominee or fake accounts; scrape, reverse-engineer or attack the platform; upload unlawful content or another person's data without their consent; or use the platform for money laundering or any unlawful purpose.
11
User content and intellectual property
The platform, brand, text, imagery, data models and training material are owned by us or our licensors. Certified partners receive a limited, revocable, non-exclusive, non-transferable licence to use approved brand assets for promoting L120 only, without modifying medical or income claims. Content you upload remains yours; you grant us the licence needed to host, display and process it to deliver the service, and you confirm you have the right to upload it.
12
Suspension and termination
You may close your account at any time. We may suspend or terminate access immediately where you breach these Terms or the Partner Agreement, where information provided is false or belongs to another person, where fraud, forged documents or account trading is detected, or where required by law or a payment provider. On termination for breach, unpaid commission and unvested benefits are forfeited and amounts already paid in respect of the breach may be reclaimed. Clauses on payment, liability, indemnity, confidentiality and governing law survive termination.
13
Disclaimers, liability and indemnity
The platform is provided on an "as available" basis. To the maximum extent permitted by Thai law, our aggregate liability for any claim is limited to the amount you actually paid to us for the specific service giving rise to the claim in the 12 months before the event, and we are not liable for indirect, consequential or loss-of-profit damages, or for the clinical acts or omissions of partner hospitals. Nothing limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by us, or any liability that cannot be excluded by law. You indemnify us against third-party claims arising from your breach of these Terms, your unlawful conduct or your unapproved marketing claims.
14
Force majeure
Neither party is liable for failure or delay caused by events beyond reasonable control, including natural disaster, epidemic or pandemic, war, civil unrest, strike, government action, border or hospital closure, or failure of telecommunications, payment or cloud infrastructure. Affected obligations are suspended for the duration of the event and reservations may be rescheduled or refunded on a pro-rata basis.
15
Complaints and dispute resolution
Raise any dispute first with concierge@120year.com; we acknowledge within 7 days and aim to resolve within 30 days. If unresolved, the parties will attempt mediation in Bangkok in good faith before commencing proceedings. This does not prevent either party from seeking urgent injunctive relief or a consumer from exercising statutory rights before the courts.
16
General, governing law and jurisdiction
These Terms are governed by the laws of the Kingdom of Thailand and the courts of Bangkok have exclusive jurisdiction, without prejudice to mandatory consumer protection rules of your country of residence. If any clause is held invalid, the remainder stays in force and the invalid clause is replaced by the closest valid meaning. Our failure to enforce a right is not a waiver. You may not assign your rights or your account; we may assign to a successor of our business. Notices are given by email or in-platform message. We may amend these Terms with at least 7 days' notice; continued use after the effective date constitutes acceptance. The Thai-language version prevails in the event of inconsistency between translations.